GoogleBanner AngieList-Houzz-RPDTruck-CharleyWe have been honored again by our amazing customers who have chosen to share their positive experiences with their friends, neighbors, and the online community.  This year we received two recognitions through Angie’s List and Houzz, which we are pleased to share with you.

For the third year in a row we are proud to announce that we have earned the home service industry’s coveted Angie’s List Super Service Award (SSA). This award honors service professionals who have maintained exceptional service ratings and reviews on Angie’s List.“The service providers that receive our Angie’s List Super Service Award demonstrate the level of excellence that members have come to expect,” said Angie’s List Founder Angie Hicks. “These pros are top-notch and absolutely deserve recognition for the trustworthy and exemplary customer service they exhibited in the past year and overall.”

Angie’s List Super Service Award 2017 winners have met strict eligibility requirements, which include maintaining an “A” rating in overall grade, recent grade and review period grade. The SSA winners must be in good standing with Angie’s List, pass a background check, record a current trade license attestation and abide by Angie’s List operational guidelines.

“We are honored again by our customers who chose to share their experiences with our company to the Angie’s List community.  There is nothing greater to us than doing a great job and being appreciated for it.  We continue to be motivated to provide quality services to all our customers.”

Renovate Paint and Design has been listed on Angie’s List for twelve years. This is the third year in a row that Renovate Paint and Design has received this honor.

Service company ratings are updated continually on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in multiple fields ranging from price to professionalism to punctuality.

For over two decades Angie’s List has been a trusted name for connecting consumers to top-rated service professionals. Angie’s List provides unique tools and support designed to improve the local service experience for both consumers and service professionals.

A new platform for us in 2017 was Houzz, the leading platform for home remodeling and design, where we won “Best Of Customer Service.”  We were chosen by the more than 40 million monthly unique users that comprise the Houzz community from among more than one million active home building, remodeling and design industry professionals.

Upon being contacted by Houzz about this honor, Renovate Paint and Design had this to say: “What an honor to receive this award after only a year on Houzz!  We are proud of our customers that continue to give rave reviews about our services through online sources, such as Houzz, as well as to their neighbors and friends throughout the San Antonio and surrounding communities.  Everyday we strive to give all of them quality services that give them peace of mind in a job well done and pleased to show their friends and family how great their home looks!  It makes our day knowing when our customers are happy with our work.”

 “The Houzz community selected a phenomenal group of Best of Houzz 2018 award winners, so this year’s recipients should be very proud,” said Liza Hausman, Vice President of Industry Marketing at Houzz. “Best of Houzz winners represent some of the most talented and customer-focused professionals in our industry, and we are extremely pleased to give them both this recognition and a platform on which to showcase their expertise.”




Award reflects company’s consistently high level of customer service

Renovate Paint and Design has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the local services marketplace and consumer review site in 2015.

Carol Loveless, Owner of Renovate Paint and Design, credits the company’s excellent reputation of consistently delivering quality services to the high standards which their Manager of Sales and Design, Charles Loveless, establishes with every job.  “Our customers know that they can trust Charles’ integrity and our crews’ performance including the expectations we have for all our services: to personalize our services and treat every customer’s home as if it were our own,” says Ms. Loveless.  They are so proud of their customers taking time to let others know about their positive experience with RPD.  “We know that it’s our customers that we have to thank for our business still being in operation since 2000.  We never take it for granite when offering our services,” states Charles Loveless.

​ “Only about 5 percent of the Painting and Remodeling companies in San Antonio, TX have performed so consistently well enough to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a really high standard.”

Angie’s List Super Service Award 2015 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. 

Here’s a video showcasing our commitment to quality and professionalism in all we do:

Wood-Rot on the Exterior of Your Home

“How could I have so much wood-rot on my home?”  It’s always surprising for a homeowner to discover their extent of wood damage.  The obvious damage stands out to most people with wood that is visually deteriorating.  Wood-rot only occurs when the wood absorbs moisture multiple times (Formula: WOOD + WATER = WOOD-ROT).  This can be prevented by visually inspecting your home twice a year for cracks and/or caulk-lines that have opened up.  Be aware of damage to the edge of the roofing shingles as this may lead to fascia wood-rot. Since most rotting occurs from moister damage inside the wood, it is seldom noticed during a casual inspection.  Many homes have both exposed and hidden damage.

This obvious wood-rot was caused by the roof shingles not extending far enough to prevent water back-flowing onto the fascia.

To locate wood-rot the best tools for inspecting are a good pair of binoculars and some type of pointed tool (pen or screwdriver) to poke suspected areas.  The areas of most concern are at the base of door casings, trim around windows, joints on the fascia (board at roof line), and occasionally joints on the siding.  Begin your inspection by looking for wood that appears cracked or discolored.  The tool will penetrate any rotten area even if it appears good on the surface. 

Most wood decay is less obvious and only can be detected once you have a trained eye.  With your binoculars examine the upper fascia, trim, and siding.  You will be looking for a “waffled” surface.  The latex paint may still look good, but you will notice indenting on the surface that runs 2 or 3 inches along the grain of the wood.  Usually this occurs at wood joints where the caulk lines have opened, thus allowing moister to enter.

When replacing the wood it should first be primed, and the joints sealed with a 60-year rated paintable caulk.  High-quality caulk tend not to shrink or crack and are more pliable over time.  The most important suggestion I wood make is to use premium paint with a color-fast formula.   When you have a lot of wood damage and cracking it is best to apply two-coats to all painted surfaces.  Following these steps should ensure long-lasting protection for your home.

If you would like to have our “trained-eye” take a look at your home and give you a free estimate for repairs and painting give us a call.  Our estimates our always free:  210-403-3232.

WordPress vs Facebook vs Twitter

Which is best to garner attention on the web and bring in business?

I have no answers to this question, as we are now just getting started on this internet quest to pull in new business, but also educate a bit in the process.

Spent most of the day signing up for all three accounts as a means to pave the way for our website, which is still in the designing phases. Why do we do it? “Free advertising baby – that’s what it’s all about” the social media experts say.

We’re curious to see which of the 3 social media means comes out on top. They’re all linked (well I think so, at least), so maybe it won’t matter. “Tick-tock” goes our painting clock. May the race begin.